One: the individuals that are making use of the content. But also if people within your library are identified as making fraudulent use, then obviously there's fines and reputation, potential reputation damage. So you're not getting the value that you're putting into the library, I guess, if people are going elsewhere. Certainly GDPR has brought a lot of that to light.Īmanda Ferrante: Do we find that relying on IP access contributes to these concerns at all?Īdam Snook: Right, so there's a couple of things. There's obviously data security, data privacy concerns. so only releasing the relevant data necessary to gain access to something.Īmanda Ferrante: I'll start by speaking with Neil and Adam about those tangible issues present in library authentication, especially affecting the end user experience, that movements like RA21 are working to address.Īmanda Ferrante: What sorts of issues can fraudulent access cause for libraries?Īdam Snook: Okay, so I think libraries pretty much have the same issues as any other organization. We'll aim to address those concerns and talk about the ways in which OpenAthens enables libraries to manage authentication more securely.Īdam Snook: Release. Our conversation will focus on several prevalent concerns amongst libraries at the moment: Data Security and User Privacy. My name is Amanda Ferrante and today I'm speaking with Neil Scully, who is OpenAthens' IT Director, and Adam Snook, their product manager. Amanda Ferrante: Welcome to Long Overdue.
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